Support center

Get to the right place, quickly.

Company question or Keynect issue? Both reach Jude.dodson@magnesco.com. Choose a topic to give your request context.

Magnesco support

Company & website

  • Company and general questions
  • Account or company-related issues
  • Legal and general inquiries
  • Website issues

Keynect support

Product & community

  • Bugs and app functionality
  • Account problems
  • Moderation questions
  • Community and technical support

Contact form

Draft your request.

Choose the product, write your message, and create an email draft addressed to Jude.dodson@magnesco.com. Sending happens in your email app—not on this website.

Nothing is sent by this website. Review the draft, open your email app, and send it there. Never include passwords or security codes.